Shipping Policy

Thank you for shopping with Curve Koutore.

Order Processing

All orders are processed within 2–5 business days. Processing times apply regardless of the shipping method selected at checkout.

Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Times

Once your order has been processed and shipped, delivery times will vary based on the shipping method selected and the carrier’s delivery schedule.

Please note that shipping timeframes are estimates and are not guaranteed.

Shipping Address

Customers are responsible for providing accurate and complete shipping information, including apartment numbers, suite numbers, and mailing addresses.

Curve Koutore is not responsible for orders shipped to an incorrect address provided by the customer.

Tracking Information

Once your order has shipped, tracking information will be provided when available. Customers are responsible for monitoring their tracking information and contacting the shipping carrier regarding delivery updates.

Lost, Stolen, Delayed, or Damaged Packages

Curve Koutore is not responsible for packages that are lost, stolen, delayed, damaged, or mishandled after they have been transferred to the shipping carrier.

Curve Koutore does not replace, reship, or refund orders affected by carrier-related issues. Customers must contact the shipping carrier directly to file any claims regarding lost or damaged packages.

Incorrect Orders

If you receive an incorrect item due to an error made by Curve Koutore, please contact us within 48 hours of delivery. We will review the issue and work to provide an appropriate resolution.

Final Sale

All sales are final. Please review your order carefully before completing your purchase.

By placing an order with Curve Koutore, you acknowledge and agree to this Shipping Policy.